Frequently asked questions
You can contact our sales team or dispatch team at sales@aardensolar.com
No, an order is only binding once a Sales Order has been sent, but even then, the client can cancel the order.
Yes, we deliver in Gauteng Province, if you are outside of our 100Km radius we will outsource delivery for you.
The warranty and returns policy on our products is specific to each item because the terms and conditions vary by product. You can find warranty information on the manufacturers website.
Solar panels
Solar inverters (string inverters, hybrid inverters)
Solar batteries and energy storage systems
Solar mounting systems and accessories
Solar charge controllers
Yes, our products cater to all sectors:
Residential: Solar panels, batteries, and inverters for homes and small-scale installations.
Commercial: Scalable solutions for businesses, warehouses, and offices.
Industrial: High-capacity systems for factories, large-scale installations, and power plants
We do not directly offer installation services, but we partner with certified and experienced installers who can provide professional installation. We can recommend reliable installers in your area or assist with the process.
System Size:
Energy Usage:
Electricity Rates
Incentives & Tax Credits
Exporting Excess Power
The timeline for solar installation can vary depending on the complexity of the system and the installation location.
Solar products are low-maintenance, but it’s important to keep panels free from debris or dirt that could block sunlight. Additionally, inverters may need occasional inspections and maintenance to ensure optimal functioning.
Yes, Many inverters come with monitoring software that allows you to track the performance of your system in real-time through a smartphone app or online portal. You can monitor energy generation, consumption, and storage data.
Our products come with varying warranties depending on the manufacturer.
Selecting the right solar system depends on several factors, including your energy consumption, location, available space, and budget.
Yes, solar panels will still generate electricity on cloudy days, although at a reduced rate. Solar panels rely on light rather than heat, so even diffuse sunlight from cloudy skies allows them to produce power. However, the amount of energy generated will be lower than on sunny days.
At night or during extended cloudy periods, solar panels don’t produce electricity. This is where solar battery storage or grid connection comes into play, allowing you to use the energy you’ve stored during the day.
Solar batteries are an integral part of many modern solar systems, especially for those seeking energy independence or reliability in areas with frequent power outages. Solar batteries store excess energy generated by your solar panels during the day and provide power when sunlight is unavailable—such as at night, during cloudy periods, or in the event of a grid outage